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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sara M

April 19, 2024

5  out of  5 rating by Sara M
"I've been with them for 10 years or so and they have always been so helpful every time I have to call and ask questions or want to change my policy. They have always been able to resolve problems for me and made it so easy when I needed to make a claim after I was rear-ended. I live in St. Clair Shores and they have been so accommodating with getting documents to me for a signature without needing to make the hour drive to the office. I can't say enough good things about this office!"
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Dell Dionne

April 8, 2024

1  out of  5 rating by Dell Dionne
"The rate are so high it's pathetic I got Farmers insurance for $310 for my car for my bike it was 92.00 State farm wanted 641 dolllars now that's funny"
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Connie Green

August 6, 2023

5  out of  5 rating by Connie Green
"Love this place.they are always there for you."
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Jennifer Shemansky

July 6, 2023

5  out of  5 rating by Jennifer Shemansky
"Jeff and his office are outstanding! He has been the most consistent agent as far as price I have had for several years and I am proud to have been a loyal customer for 7 years."
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Brian Koncyk

April 8, 2023

5  out of  5 rating by Brian Koncyk
"Switched to Jeff Genaw from my other agent after multiple issues. Perfect since! Jeff and his team care and get things done right the first time. He took time out of his schedule to meet with me right away and hear my concerns and resolve the issues. Very happy now!"
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Karisa DuPuie

December 12, 2022

5  out of  5 rating by Karisa DuPuie
"Great place to have insurance threw very nice people."
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Robin Semrow

November 11, 2022

4  out of  5 rating by Robin Semrow
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Dan Devroy

November 1, 2022

5  out of  5 rating by Dan Devroy
"All went good."
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Kelly Boland

July 29, 2022

5  out of  5 rating by Kelly Boland
"Very helpful with all my questions"
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William LaVere

June 27, 2022

5  out of  5 rating by William LaVere
"State Farm Insurance with Jeff Genaw is the best auto insurance I've ever had."
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Tammy H

April 7, 2022

2  out of  5 rating by Tammy H
"Nothing against this particular agency but State Farm sucks . Glad I left them . Should have done it a long time ago . Sorry I let them keep my homeowners insurance so long after switching my auto . . Too expensive and they do NOTHING to help you save on your rates ."
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christine star wickings

April 4, 2022

5  out of  5 rating by christine star wickings
"They are always there to help"
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Jessie k

January 27, 2022

5  out of  5 rating by Jessie k
"Very helpful when ever I need assistance with my policy. Responds back in very timely manner."
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Brooklyn Winchester

December 23, 2021

5  out of  5 rating by Brooklyn Winchester
"Great prices for auto & homeowners insurance!"
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Michele Meddaugh

December 23, 2021

5  out of  5 rating by Michele Meddaugh
"I've been insured with Jeff's agency for auto and homeowners insurance for a couple years now and I could not be happier with the prices & agency staff members- Jeff, Jen & Nate. The staff is very responsive & very helpful when I call or stop in. I definitely recommend this agency for your insurance needs!"
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Megan Tringali

October 26, 2021

5  out of  5 rating by Megan Tringali
"Thanks to Jeff Genaw and your team for providing your expertise and excellent customer service while helping us switch to State Farm for our home and auto insurance coverage - we couldn't be happier!"
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Danielle Kuznia

October 15, 2021

5  out of  5 rating by Danielle Kuznia
"Jeff Genaw and his staff are always efficient, professional, and exceed my expectations! Couldn't ask for a better agent!"
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Olivia Vincent

July 29, 2021

5  out of  5 rating by Olivia Vincent
"Always have a great experience with Jeff and his staff."
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Jen Gillum

July 28, 2021

5  out of  5 rating by Jen Gillum
"I've been insured with Jeff's agency for 6 years and I've always had great service from the agency staff. Anytime I have a question or concern they are available & happy to help me. I have piece of mind knowing that I have an agent who takes the time to explain auto & home insurance coverage options & gives recommendations based on my current needs. State Farm also makes filing claims easy & handles them in a timely manner. I highly recommend Jeff Genaw's agency!!"
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mary oleksyn

July 1, 2021

4  out of  5 rating by mary oleksyn
"Jeff Genaw has always taken good care of my family he is highly recommended"
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Jason Veldman

May 20, 2021

5  out of  5 rating by Jason Veldman
"By far the best auto insurance insurance agency. Staff is very knowledgeable and willing to help. Highly recommended for home insurance and auto insurance."
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Lawrence nino

May 14, 2021

5  out of  5 rating by Lawrence nino
"I had been overpaying for years with another Insurance company. Once I spoke with Jeff and his team, I was pleasantly surprised at the amount of money I could save on my auto and home insurance. They were very responsive and answered all my questions. Making the switch was the easiest and smartest thing I have done! Thanks again to Jeff Genaw and his team for the continued service."
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Brian Allen

May 13, 2021

5  out of  5 rating by Brian Allen
"Our autos and our home are insured through this agency and the staff are always professional and attentive. I'm always able to reach them easily when I have questions and they haven been proactive at reaching out to review coverage across our various policies."
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Adam Abraham

April 28, 2021

5  out of  5 rating by Adam Abraham
"In my short time working with Jeff and Nate, they have been absolutely outstanding in all facets of providing an above-quality service and experience. They are extremely quick in answering questions, processing requests and providing information. They are always punctual and incredibly professional, polite and friendly. Someone is always answering the phone and they respond to e-mails within minutes! Not to mention they provided the best rate in the area and worked hard to get me the best deal without sacrificing quality. I work recommend this team to anyone on any given day!"
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Kateri Graham

April 13, 2021

5  out of  5 rating by Kateri Graham
"Love the staff in here willing to work with u and help u in any way"